Terms of Trade

1. We will normally dispatch all orders within 5 working days of receipt of the order.
   Please allow a reasonable time for shipping/carriage after dispatch, e.g. at least another 5 working days within the UK.
2. If you order online, you should get an automatic acknowledgment from PayPal, when you submit the order. For added security and to make things easier for you we are using PayPal to process our secure online payments.
3. We will email you when the order has been dispatched.
   (Please be aware that we find that many emails sent to gmail addresses are never received. See Email Problems.)
4. The prices of the goods are those specified on the I.A.Recordings web site. Each price, as displayed, is inclusive of world-wide delivery. Outside the UK, the customer is responsible for any applicable local taxes or import duties.
5. UK orders are sent by Royal Mail.
6. Orders to destinations outside the UK valued less than £10 are sent by surface mail, otherwise always airmail.
7. Recorded delivery items must be signed for upon arrival.
8. I.A.Recordings will send the goods ordered to the delivery address which you supply. Please be very careful to give the correct address details including any postal code/Zip Code. Any item undelivered due to an incorrect address on the form is your responsibility.
9. All items are checked before leaving us, and guaranteed to be in good condition. If for any reason the goods should arrive damaged or are faulty, please return them to us, telling us what is wrong and we will replace them and refund your additional postage costs.
10. You may return an unwanted item within 7 days from the date you received it, but only if it is in its original condition and unopened. You must pay the return postage cost (probably the same as the fee we paid, which should be marked on the packet). When we receive the item and if it is in its original, unopened state, we will refund your original payment within 10 working days.
11. If you want to send any extra information or special requests relating to your order (and didn't add them to the online order form), please e-mail us at: or use the Enquiry form. Don't forget to include your name and the date of the order.
12. The content of any item we supply is protected by copyright. It is intended for private use only, all other rights are reserved. Any unauthorised copying, editing, exhibition, renting, exchanging, hiring, lending, commercial use, public performance, diffusion, internet use and/or broadcast in whole or in part is strictly prohibited.

Privacy

1. It is our policy to protect the privacy of those using our site and the confidentiality of the personal information which our customers provide us with.
2. We ONLY use the information we collect in connection with your order.
3. No private information you submit will be sold to any other organisation.